LUGGAGE, CARGO & TRAVEL INFORMATION

Luggage Policy

Definition of Luggage

Luggage is defined as an item used to pack personal belongings for travel, including hard-case or soft cloth suitcases, duffel bags, and backpacks.


Check-in Requirements

  • All luggage must be checked in at least 15 minutes prior to departure with a uniformed San Pedro Belize Express employee.

  • Luggage that is not checked in will not be the responsibility of San Pedro Belize Express.

  • Upon check-in, luggage will be tagged with a color-coordinated tag and tracking number for identification:

    • Belize City – Yellow

    • San Pedro – Pink
    • Caye Caulker – Orange
    • Chetumal, Mexico – Blue
    • Caye Chapel – Purple
  • Passengers must use their tag to claim their luggage upon arrival.

Allowance & Restrictions

  • Each passenger is allowed:

    • One (1) checked luggage up to 23 kg / 50 lbs.

    • One (1) small carry-on that fits under the seat.

  • Oversized or overweight luggage will be charged at standard cargo rates.

  • Fragile or perishable items should not be packed in checked luggage.

  • The following items must not be checked in :
    cash, camera equipment, jewelry, medication, eyeglasses, legal documents, antiques, computers, electronics, and other valuables or irreplaceable items.

  • Prohibited items include: sharp objects, weapons, explosives, hazardous materials, and illegal substances.

Liability & Limitations

  • San Pedro Belize Express is not responsible for minor damage to checked luggage such as cuts, nicks, scratches, or normal wear and tear from handling and sea transport.

  • Liability for lost or damaged checked baggage is limited to the actual value of the item(s), not to exceed $50 USD per passenger.

  • Claims are subject to compliance inspection, verification, and reasonable judgment by San Pedro Belize Express compliance representative.

  • San Pedro Belize Express assumes no liability for fragile, perishable, or valuable articles packed in checked luggage.

  • Items that are marked off as “D”  upon check in : “D” – PRE-EXISTING DAMAGE IDENTIFIED – NO LIABILITY ASSUMED

Storage & Fees

  • Luggage left behind will automatically incur a $5 BZD overnight storage fee.

Pet Travel

  • San Pedro Belize Express Water Taxi Limited is a pet friendly company. Safety regulation dictate that pets travelling on San Pedro Belize Express Water Taxi Limited must be in a proper carrying bag or kennel.
  • Service dogs must check-in with cargo and show certifications.
  • Service dogs may travel without a kennel after their certifications are validated by our staff.
  • No kennel rental fee is applied for service dogs.
  • Receive a $2.50 USD discount when your pet travels with its own kennel.
  • Pets must weigh under 90 Ibs.
  • Kennels are available at each port upon advance request.
    Rental Fee:
  • Belize City to Caye Caulker (vice versa) – $7.50 USD
  • Belize City to San Pedro (vice versa) – $10.00 USD
  • San Pedro to Caye Caulker (vice versa) – $7.50 USD
  • Note: restrictions apply to the Chetumal, Mexico International Run

 

Cargo Services

  • Cargo is limited to small/light weight freight of items not exceeding 150lbs.
  • All items must be properly package and checked in 30 minutes to a schedule departure.
  • San Pedro Belize Express Water Taxi Limited Does NOT transport Cash.